SUPPORT
We're here to help.
Questions about services, a booking or the app? Tell us what you need.
Email supportBooking a service
Open the customer app, choose a service, add patient details, share care needs and complete the booking steps. Services without a price offer a callback request.
A visit or professional
Open Bookings in the app for updates and assignment details when available.
Payments
Priced services offer upfront or per-visit payment. With per-visit payment, nothing is due at checkout; you pay when care begins. Review any extra charges in Bookings.
Care records
A record appears when a care record has been submitted. Availability varies by service.
Contact GrowCaresupport@mygrowcare.com
For a medical emergency, contact local emergency services immediately.